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Unprecedented
Cover For Overseas Holiday Home Owners February 2009 __________________________________
24th February 2009 Many
overseas home owners don't know who to call in an emergency. And that's why holiday
home insurance specialists Towergate Connect launched Towergate Overseas
Assist – the property insurance package with reassurance built-in. Overseas holiday
home insurance needs to meet the varying needs of overseas home owners. So Towergate
provides a free 24 hour emergency helpline and a multilingual telephone interpreter
service. Customers are only ever one phone call away from reassurance, no matter
where they are in the world. "When
a stressful situation presents itself, it is great to know that I can speak to
someone - explain the difficulties of the situation - and know that they will
have the necessary knowledge to help me." - Mrs Rosemary Cook. Towergate
Overseas Assist provides two levels of protection: Pass
the Phone interpretation service. - For
access to multilingual speakers in 50 languages by phone and mobile
-
Flexible cover means home owners' guests can also call for assistance
-
Four calls are included as part of Towergate's overseas holiday home insurance
package
-
Further calls are available by top-up
24
hour domestic helpline. - For
emergency assistance and practical guidance following any kind of domestic emergency
- The
24 hour helpline is the first point of contact in any emergency
- Supreme
reassurance - whatever has happened, insurers can talk it through with an English
speaker who'll know what to do next
Speaking
your language. Overseas
home insurance is supposed to respond to the needs of its customers
with cover that's designed for their holiday home country – and gives the kind
of protection they really need. But there's a problem.. Property
insurance firms are there to help ensure the purchasing process is handled correctly,
and they can promise quick restitution of a claim, but they may be limited in
how much support they can give. In the event of a domestic emergency. Perhaps
they can cover the cost of the damage (provided it's an acceptable claim) but
can they help to explain the situation to a local non-English speaking tradesman?
Can they help overseas holiday home owners access medical services, or report
a crime, or get directions? "I
have had a problem with trying to obtain a refund of nearly 1000 Euros from the
Italian electricity company Enel since June 2007. I contacted Towergate Assist
and the service has been truly marvellous - I cannot praise their professionalism
and expertise too highly. They have managed to get the company to credit my British
bank account." - Mrs Rosemary Cook. Overseas
holiday home insurance should
bring real peace of mind. Towergate Overseas Assist does. With a Pass the Phone
interpretation service and 24 hour domestic emergency helpline, it's a holiday
home insurance package that goes on reassuring. Towergate
is Europe's largest independently owned insurance intermediary and a driving force
within the industry. Offering over 200 specialist insurance products, underpinned
by strong relationships with some of the UK's leading insurance companies, we're
committed to providing customers with insurance they can trust.
insurance4carhire.com
is a tradining name of Towergate Underwriting Group Ltd
Source:
Towergate
Risk Solutions
Related
news: Jasmine
Harman host of A Place In The Sun: Home or Away The new face for Overseas Assist
July 2009
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