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Ex-offender charity UNLOCK speaks out over industry policy of exclusion
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Ex-offender charity UNLOCK speaks out over industry policy of exclusion


6th June 2008

The aggregator market has been criticised for failing to make it clear to ex-offenders that they must declare convictions. The criticism followed the launch of a campaign by charity Unlock - the National Association of Reformed Offenders - to remove the blanket exclusion by most insurers for people with convictions, and to introduce risk assessments to create more suitable policies for ex-offenders.

Chris Bath, head of projects at UNLOCK, said: "Aggregators cannot change the fact that most underwriters have a policy of exclusion towards ex-offenders and those living with them, however, they could make simple changes to their online process to ensure they treat customers fairly.

"This could include using a filter page at the start of the process, asking questions specifically about unspent convictions (when an ex-offender has completed their rehabilitation period), highlighting the Rehabilitation of Offenders Act (ROA) and making clear referrals to organisations capable of offering further assistance."

Mr Bath said many former offenders were unaware of the requirements to disclose unspent convictions: "The onus is on the insured, so if a previous conviction has not been fully disclosed, then consumers could be paying for premiums in the belief that they are covered, when in fact their policies are void."

Meanwhile, the Association of British Insurers (ABI) said it had met with Unlock, and the issue of insurance for ex-offenders was on its radar.

Malcolm Tarling, ABI spokesman, said: "Some insurers have found that those with a criminal record have a higher propensity to claim. They may choose not to offer cover to ex-offenders, as they either do not want to develop the expertise to assess the risk, or to incur the cost of tailoring the products to reflect it. The ABI will consider the various issues raised by Unlock," he added.

Unlock said the ROA was reviewed in 2006 by the Home Affairs Select Committee, which found that ex-offenders were unlikely to re-offend two to three years after being released from prison

Mr Bath added: "Insurers have blanked an entire section of the market without even considering it - if they can't engage with risk assessment, then who will? By working with the ABI and building links with specialist brokers, we hope to develop a fair and competitive market."

Ex Offenders account for a small proportion of consumers. Those with previous claims, Flood affected Property, Underpinned Property or unusual property such as joint or shared freehold / leasehold etc will get the same poor deal from direct insurers too!

Information supplied by Chris Bath of Unlock and Neil Cook

UNLOCK is the National Association of Reformed Offenders. It exists to achieve equality for reformed offenders. While no one knows exactly how many reformed offenders are living in the UK today, the Government Offender Index currently lists 7.3 million offenders. That equates to one quarter of the UK working population.

UNLOCK is a registered charity, governed by a Board of Trustees and funded by donations. It is a unique organisation founded in 1999 by a group of reformed offenders, each of whom, in their own way, successfully rebuilt their lives after serving prison sentences. They claimed no accolade for this, but they rightly claimed experience of the great difficulties faced by those coming out of prison. They have had first hand experience of the many problems faced by former offenders; especially those who genuinely want to "go straight" in a society which always finds it hard to forgive and forget.

UNLOCK creates change through innovative pilot projects, focused campaigns, strategic partnerships, media work, and by providing information and support. It is led by Chief Executive Bobby Cummines, who served 13 years in prison, and President Lord David Ramsbotham, former HM Chief Inspector of Prisons. As a significant part of its work, UNLOCK has worked to raise the profile of financial exclusion amongst former offenders and their families, with projects such as UNLOCKing Banking, UNLOCKing Financial Capability and UNLOCKing Insurance.

More information at Insurance for Ex Offenders

UNLOCK - The National Association of Reformed Offenders also have their own guide to insurance Here

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Articles and reports on ex-offender insurance - Click on subject to go to article:

November 2011: Another person with a Criminal Record has a problem with a Comparison Insurance web site - I just had a client on the phone , who had a very serious criminal conviction, he had gone to the usual comparison sites for car insurance, filled in all the details, there was a question “ do you have any NON MOTORING CONVICTIONS.....

August 2011: Is your Policy Valid? - Insurance With An Unspent Conviction- Neil Cook an insurance broker who has often provided interesting information for this blog is highlighting the issue of obtaining valid insurance with an unspent conviction. After speaking with several groups of reformed offenders recently, it is clear to him that many people are not declaring their unspent convictions when taking out insurance

August 2011: To stop the re-offending of petty/drink/ drug related offenders Neil Cook an insurance broker who has often provided interesting information for this blog has just sent us this. "First and foremost, I was unable to watch the channnel 4 programme, due to another "Hiccup" in my recovery of the pitfalls of life mishaps, but having took myself down to "Unlock" rehibilition of ex-offenders, as rep for ex-offenders at my local community townhall) .........

UNLOCK Interview 29th July 2011- UNLOCK are an independent charity that was setup by reformed offenders with the vision of achieving equality for reformed offenders. Their objectives include aiding those leaving prison with the information and support they require for life on the outside, whilst trying to create a better public opinion of reformed offenders so that they integrate back into society and lead crime free lives without the prejudices that they currently encounter. Following our work with UNLOCK on Insurance and Convictions: A Detailed Guide for Consumers, we have been fortunate enough to interview Julie Harmsworth, the Deputy Chief Executive and Directory of Policy and Research of UNLOCK. To find out more click on the image below To find out more click on the image below

July 2011: Insurance for ex offenders -Ex offenders and their families often have a lot of difficulty in obtaining insurance and specialist insurance brokers will receive emails saying explaining their individual problems.

March 2011: Mother of a ex-prisoner trying to obtain home insurance - Neil Cook an insurance broker has just sent us in this letter he has received from a client

February 2011: New insurance guidance to help 8 million consumers with past criminal convictions - UNLOCK, the National Association of Reformed Offenders, has joined up with the Association of British Insurers (ABI) to produce guidance for consumers and insurers on the complex issue of criminal convictions and insurance

February 2011: Prison sentence starts when your released -Imagine, you have come from a broken home age 14 years of age, have been abused,your living rough in the streets for years, you drink and shoplift to "Survive", cos you have no fix abode.

August 2010: Employing ex offenders -Whilst some larger organisations gladly give reformed ex offenders employment it does tend to the lower grade positions.

June 2010: Insurance cover affects the socially excluded -There are still major insurance issues faced by an estimated, eight million UK, and Northern Ireland residents who have a current unspent criminal conviction that may stop them starting either a business or going about their every lives thus contributing to society

May 2010: Scope for ex offenders There are still major insurance issues faced by an estimated, eight million UK, and Northern Ireland residents who have a current unspent criminal conviction that may stop them starting either a business or going about their every lives thus contributing to society

May 20th 2010: Public liability insurance found for ex-offender - Story of an ex-offender who had difficulty obtaining insurance - jml insurance Blog

October 14th 2009: Seven million warned of insurance trap - Millions of people could be paying for worthless home insurance because of a loophole over past convictions, it was claimed yesterday - jml Insurance Blog

December 2008: Concerns about insurance for ex-offenders-In Mid November UNLOCK The National Association of Reformed Offenders issued a press statement about the problems of ex-offenders obtaining insurance. jml Insurance have been acting as an introducer for Delite Insurance for several months and have concerns about restrictions insurance companies appear to imposs - Click Here for News Release

November 2008: Call to unlock access to insurance for reformed offenders- The insurance industry is failing reformed offenders who are seeking entry to basic financial security, according to Chris Bath of the offender charity UNLOCK. - Click Here for news report

NEWHOPE - Insurance information for those with a Criminal Conviction or families of those with criminal convictions Click Here


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